Search collection, view patron record,
renew books, place holds
How to renew & reserve online
 
How to Renew/ How to Reserve

How to Renew Items Online

  • At the top of the webpage, click on Online Card Catalog -- Jackson County.
  • Under the heading, "My Library", click on "My Account".
  • Type in your name (FIRST AND LAST) and your 14-digit bar code number
    (Found on the back of your cream and green MLN library card).
  • Click "Submit".
  • On the left side of the screen, your record will come up and will tell you how many items you have checked out -- Click this link.
  • Scroll down until you see the list of items you have checked out.
  • Click the box beside any items that you want to renew.
  • Click the button "Renew Selected Items" located at the top of the list.
  • If the item is renewed, the word RENEWED will appear beside the new due date of the item.
  • If the item (or items) does not renew, a message will appear telling you why the item was not renewed.
  • Some reasons why an item will not renew:
    • You have other items overdue.
    • The item is on reserve for someone else.
    • The item has been renewed too many times -- there is a 2 time renewal limit.
    • It is too soon to renew the item.
    • You may owe fines.
  • To resolve a problem with items that will not renew, please call
    the Ripley library at 372-5343 or the Ravenswood Library at 273-5343.

How to Reserve Items Online

  • At the top of the webpage, click on Online Card Catalog -- Jackson County.
  • Under "Search Local Catalog", chose title, author, subject, etc. from the pull down menu.
  • Then type in the title, author or subject that you want to search and either click the "Go" button on the screen or click the "Enter" key on the keyboard.
    • If you are a Jackson County Library patron, you may only request items from the Jackson County Library (Ripley & Ravenswood).
    • Be sure that you are searching our catalog and not one of the other libraries in the MLN system.
  • If you search by title:
    • If there is only one item by that title, the screen will go to the full record (white full record screen) and will list which library (Ripley or Ravenswood) has the title.
    • If there is more than one item with the same title, a list of titles will come up. Click the title of the one that you want and the white full record screen will come up.
    • If you want to go back to the list of titles, click the 2nd button from the right at the top of the screen -- "Return to List".
  • If you search by author:
    • An author's name or a list of author's names will come up.
    • Click on the author that you want.
    • If there is only one book by that author, the screen will go to the full record (white full record screen) and will list which library (Ripley or Ravenswood) has the title.
    • If there is more than one item with the same title, a list of titles will come up. Click the title of the one that you want and the white full record screen will come up.
    • If you want to go back to the list of titles, click the 2nd button from the right at the top of the screen -- "Return to List".
  • Once you are at the white full record screen:
    • Click the 5th button from the right -- "Request".
    • Then type in your name (First and Last) and your 14-digit barcode number (found on the back of your cream and green MLN library card).
    • Click the "Submit" button.
    • If there is only one copy of the title, the button by the book will be filled in. If there is more than one copy of the book (or if both Ripley and Ravenswood own it), the first button will automatically be filled in. Make sure the botton is filled in by the item that you specifically want.
    • Once you are sure of the item that you want, click the square button below the titles -- "Request Selected Item".
  • If your request was successful, a message will appear telling you so.
  • We will not receive your request until the next day.
  • If the item is available and on the shelf, we will pull it from the shelf and call you and check to see if you want to pick the item up at Ripley or at Ravenswood.
  • If you are not the first person to request the item, you will go on a list -- when your name appears at the top of the list, we will call you to see if you want to pick the item up at Ripley or at Ravenswood.
  • You are welcome to search to see what the other libraries in the MLN system have, but you CAN NOT request items from them if you have a Jackson County Library card.
  • If you want to request something from one of the other MLN libraries, you will need to come in and have a staff person request an interlibrary loan from that library. The cost to you is the postage to mail the item back.

Your Comments, Suggestions, and Questions are invited!
Jackson County Public Library
Main Library
208 North Church Street
Ripley, WV 25271
(304)372-5343
Ravenswood Branch
323 Virginia Street
Ravenswood, WV 26164
(304)273-5343
Date of last revision: 02/12/05
URL OF THIS PAGE: http://jackson.park.lib.wv.us/renew.htm